Infiniti releases a total workflow solution for BPO firms. This solution is developed in close association with leading BPO’s and consultants. India is fast growing as the favorite outsourcing destination of the world. This has resulted in a completely new segment of business coming up. These BPO firms are adapting process and systems that are the best in the world to keep up to ever demanding customer requirements. Such firms require specific workflows to cater to the manpower at their end and to have specific business rules to work within to cater to the client needs.

Our workflow solution snot just take care of the internal workflows at the BPO but also take care of the workflows with the end client sand integrates never before modules like accounting and QC to the workflows. The system facilitates operations at both data and voice BPO’s. With the spectacular growth in data conversion BPO’s in India the need for such an application is very high. The workflow takes care of internal workflows, employee management, client management, outsourcing management etc. As the solution is easily scalable to the web it can be used for multi-location BPO office management. Apart from being a very cost effective solution the entire application is so designed that it does not require highly skilled administrators to manage the operations.